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Message ID: 547
Date: Thu Jul 8 18:21:05 BST 1999
Author: Brad Schuetz
Subject: Re: Cope...(was Re: Raw deal - need help!)


See, that's really the problem. Verant "Doesn't know" if you are lying or
at least that's what they claim. I really want to know why there is a
message every few minutes on my screen telling me that my character is saved
if they refuse to use that info to help players who have been destroyed by
bugs that should have been squashed in beta. I've been lucky and have not
lost items due to bugs, it's happened to a good friend of mine, he just gave
up that character, didn't want to deal with that crap. Verant doesn't seem
to understand that we pay money to play this game and we shouldn't have to
"just deal" with these kind of programming mistakes.

They could have programmed the game with more logging to know what happened
when a character dies and know what they had when they died so they could be
restored without worry that you really traded your items to a friend before
dieing on the boat but they made the decision not to, apparently, or to not
use that data and instead they just have their GM's give the same line of
garbage every time that they can't do anything.

One of the biggest problems with this game right now is their severe lack of
customer service and their lack of being responsible for the bugs in the
game. BAH

I'll get off my soapbox now.

Dorchalann Kilgore
Shaman of Karana

-----Original Message-----
From: Jannus Malus [mailto:jannus_@...]
Sent: Thursday, July 08, 1999 10:00 AM
To: EverQuest@onelist.com
Subject: [EverQuest] Cope...(was Re: Raw deal - need help!)


From: Jannus Malus <jannus_@...>

Not to be rough about it, but frankly you're shit out of luck. I'm on the
reimbursement list too - have been for over a month now. Just go out and
hunt little newbie-ish things to get enough cash for food, and work your way
back to where you were. Or if you're lucky like me, friends will help you
to recoup your loss (Thanks again Natalia, Arith, Lanor).

Verant has no way of knowing if you're lying or not...and frankly, if you
manage to bug them into giving it to you - let me know...I think I lost a
shiny metallic robe too....


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