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Message ID: 545
Date: Thu Jul 8 17:13:06 BST 1999
Author: Rebel Yell
Subject: Re: Raw deal - need help!
>From: kale usi <kaleusi@...>no
>
>I feel as though I'm getting the raw end of the deal from Verant. I lost 10
>P and an Opalline earring (paid 25 P for it) off an alt character, due to
>yet another bug/glitch with the boat. I've done everything I can possibly
>think of, (/tell, /shout, /petition, /bug, /feedback, and email directly to
>a GM at the suggestion of a Guide) to get this equipment restored. And I've
>done them all numerous times and still nothing!
>
>One Guide told me that a request to have my equipment restored had been
>forwarded, and that it would take 2 days at most to get it restored (now
>going onto day 4); quite truthfully, I'm more upset at losing the opalline
>earring than any of the other gear (it being the hardest and most expensive
>to replace); and still nothing has been said or done about it - no email,
>/tell's, no nothing in any way shape or form to explain what the holdup is.
>
>In fact, all I keep getting from most of the Guides about anything, is that
>"I'm too busy right now. Please /petition it." If I petition one more time
>and get no response, I'm going to scream! As a matter of fact, I still have
>a petition in queue right now in the queue of my primary character and the
>alt that lost the equipment, and guess what, it's still not answered!
>
>What I'd like, is for any Verant employee/cohort to sit up and take notice,
>or for anyone who has an idea about how to get this situation taken care of
>to submit their suggestions via post or email, so that I can get this
>straightened out once and for all!!! I'm sick to death of hearing "I'm too
>busy" or "It's not our policy" or "Sorry. It's against policy to do that".
>I've done everything I can short of calling Verant's support hotline, like
>I'm supposed to! Are you GM's and Guides there just to create lag? Or for
>once will you do what it is that you're s there to do? Customer support!
>****(I'm not holding my breath!!!!!!!!!!!)****
>
>
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