> I only recently heard about this on the radio, where a computer boffin
explained how BT and other phone companies were splitting lines (Radio2 -
Jimmy Young show, so fairly reliable). He said that he had the very same
problem, and that if you complain long enough and loud enough they will give
you ALL of the service you are paying for. If i had this problem i wouldnt
rest until they either gave me a full line / bandwidth or reduced my line
rental accordingly. If youre paying the usual line rental charges, Sue,
then dont be a fool - get onto them and say the word Solicitor as often and
as loud as you can. Bottom line - you are being scammed!
>
I know. I told my mom I was sure we were being scammed. I said to her over
and over "Why should we pay full price for lines when we only get partial
bandwidth?"
The phone companies always say the same bs thing. They calim they are only
required to provide about 9K of bandwidth and that they do not have to give
any more.
I called numerous times to speak to people. Got transferred around and was
basically told to go f*** myself. And they weren't even that polite about
it. I was hoping to find some type of consumer advocates group or some kind
of consumer report to back us up. I mean, it's f***ing nuts that we're
paying $30 a line (NOT including long distance) and can barely hear anyone
on the phone. the guy who came to fix the line said that it's our phone. We
tried several phones. all of them brand new. The lines are just bad. The box
that has the phonelines which is only 1/2 a mile down the road is knocked
over. We lose clarity when it rains. We asked them to check on it and they
claimed they did and that nothing is wrong.
In the very least we want to fight them to get our money back for the 3 days
we didnt get phone service bc they screwed up our line. Not to mention that
bc it caused our phone to be constantly ringing (it was one loud
noninterrupted noise and the digital display thingy said that it was
ringing) it gave my mom a massive headache, prevented her from sleeping, and
ruined one of our brand new phones. And they haven't reinstated our caller
ID yet. So we shouldn't have to pay full price for crap service.
They didn't even set our lines up the way they were supposed to in the first
place. Did you know that the less bandwidth you have, the less phones you
can have on your lines? I'm thinking of making that an issue with them.
If you happen to see anything on the 'net about this type of thing can you
pass along the urls, please?
Thanks.
luv,
-Su
> -----Original Message-----
> From: Su [mailto:suceress@...]
> Sent: 15 March 2002 11:28
> To: EverQuest@yahoogroups.com
> Subject: Re: [EverQuest] Re: MORE then one account?? please explain
>
>
>
> Yup. I have a special wire just for modems. Brand new. Was connecting at
24k
> before. Now max is 26k.
> It's because I'm being a slick. Basically the phone company was lazy and
> rather than giving me a full phone line, they set up a slick where they
> spliced up existing lines and spread them out among houses in my area. So
we
> only get partial lines and low bandwidth. I talked to my ISP and they
first
> suggested I was behind a slick. When a repairman for my phone company came
> out he confirmed that we're behind a slick. Said that the bandwidth was
> within "acceptible" limits. When I asked the phone company about being
taken
> out from behind the slick they didn't know what one was. After I explained
> they denied that I was behind one. I told them that I had been informed by
> someone who worked on the phone lines that I was and that he even told me
> the location of the slick. So I have 10 miles of spliced lines. Hell, when
> they worked on my neighbors lines they turned off my caller ID, call
> waiting, and disabled my main phone line for 3 days. Well, the line wasn't
> working for 3 days. it kept saying it was busy bc they mixed it up with my
> neighbors. the call waiting and caller ID still aren't working. I'm trying
> to find some type of solution to get decent lines. But I can't even get TV
> out where I live-- or get my road paved. so I'm probably out of luck.
> Sorry for the rant.
> luv,
> -Su
>
> Have you tried replacing your modem wire? The one that plugs into the
wall?
> They can go bad, and it's a cheap fix that can help sometimes on a "noisy"
> line, if nothing else is really noisy (like the phone).
> ----- Original Message -----
> From: Su
> To: EverQuest@yahoogroups.com
> Sent: Friday, March 15, 2002 3:28 AM
> Subject: Re: [EverQuest] Re: MORE then one account?? please explain
>
>
>
> > there are hints about the bandwidth EQ needs on the official EQ site,
> > but it is somewhat hard to find ... it is sort of information for ISPs
> > so they know how much traffic within an hour or so can occur playing
> > this game.
> >
>
> Well, when I was connecting around 40k we could have 3 people on at the
> same
> time and not have lag too badly.
> but our phone lines here just suck so bad. We can barely hear over the
> phone
> but the phone company keeps saying there's nothing wrong with our lines.
> Not that I'm bitter mind you. ;-)
> luv,
> -Su
>
>
> Yahoo! Groups Sponsor
>
>
>
> Visit the EverQuest homepage at http://www.everquest.com
>
>
> Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.
>
>
>
>
>
> Visit the EverQuest homepage at http://www.everquest.com
>
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>
>
>
> **********************************************************************
> This email and any files transmitted with it are confidential and
> intended solely for the use of the individual or entity to whom they
> are addressed. If you have received this email in error please notify
> the system manager.
>
> This footnote also confirms that this email message has been swept by
> MIMEsweeper for the presence of computer viruses.
>
> www.mimesweeper.com
> **********************************************************************
>
>
>
> Visit the EverQuest homepage at http://www.everquest.com
>
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>
>
>