> I haven't the faintest idea what modem I have lol, but until this
> experience, I hadn't had one bit of trouble, even though I only have an
AMD
> 500mhz processor, 184 mg ram, Trident Blade video card and ESS sound card.
> The problem is, I used to have dsl, but we moved to take care of my dad
and
> his crappy little trailer is 30 years old, original wiring, including
phone
> wires. Oh, and Qwest, our phone company, says, that if we have a dial
tone,
> they won't do anything. They say they aren't required to keep the lines so
> that the internet runs right, only voice is what they are required to make
> run well. Bunch of Bull &%*(, I know.
>
They are still legally obligated to keep the lines clear for voice. If you
hear static then they are supposed to fix it. Don't mention internet to
them. Mention static on the lines when you're talking. When I spoke to qwest
a dialtone wasn't the only concern. They are supposed to keep the lines
clear enough to hear without static. Although I feel your pain. Not only am
I in a house with wiring about 30 years old, but I live out in the country.
The box with the phone lines just down the road is knocked over. I'm also
behind a slick (which means they split the phone lines up to share amongst
other people so I have huge bandwidth loss). The fastest I have ever
connected since moving here is 26k. And that is with a really good modem.
Before the good modem I was getting 21k. I actually need to remember to call
the phone company back and complain about the static on my lines...
>
> I just got off the phone with an eq tech, and he said to try downloading
the
> files (and I didn't mention that some files keep re-downloading) and email
> him the names of them and he'd email the files to me.
>
There is a fix or troubleshooting guide on the eq website that specifically
mentions certain files downloading over and over.
>
> I don't get what verants prob is....DAoC works GREAT, no probs
downloading,
> surfing the net is a bit slow, but managable, even downloading music isn't
> this big production that I need a damn tech support guy to help me do what
> should be a simple task. He said DX8.1 is also required to even download
> some of the files SHEESH
>
Yeah. They are being annoying about it. I've noticed that Verant has the
attitude that the customers are out to screw them and approach us with
mistrust. Really sad. They have completely forgotten rule #1 of game
making-- make it FUN!
I think Maxis is much cooler in that regard. They even incorporate user
created skins and objects into their expansion packs.
>
> Oh, and for all of you having SoL probs....he informed me that the are
> 'working on it', that they can't do things all speedy like, cause then if
> they screw up, they can't go back and fix it (say what???since when can't
> you go back and fix something?) /sigh
>
Well, it might be more difficult to go back and fix it after it's screwed up
than to just take it slow and get it right the first time.
luv,
-Su