I feel as though I'm getting the raw end of the deal from Verant. I lost 10
P and an Opalline earring (paid 25 P for it) off an alt character, due to
yet another bug/glitch with the boat. I've done everything I can possibly
think of, (/tell, /shout, /petition, /bug, /feedback, and email directly to
a GM at the suggestion of a Guide) to get this equipment restored. And I've
done them all numerous times and still nothing!

One Guide told me that a request to have my equipment restored had been
forwarded, and that it would take 2 days at most to get it restored (now
going onto day 4); quite truthfully, I'm more upset at losing the opalline
earring than any of the other gear (it being the hardest and most expensive
to replace); and still nothing has been said or done about it - no email, no
/tell's, no nothing in any way shape or form to explain what the holdup is.

In fact, all I keep getting from most of the Guides about anything, is that
"I'm too busy right now. Please /petition it." If I petition one more time
and get no response, I'm going to scream! As a matter of fact, I still have
a petition in queue right now in the queue of my primary character and the
alt that lost the equipment, and guess what, it's still not answered!

What I'd like, is for any Verant employee/cohort to sit up and take notice,
or for anyone who has an idea about how to get this situation taken care of
to submit their suggestions via post or email, so that I can get this
straightened out once and for all!!! I'm sick to death of hearing "I'm too
busy" or "It's not our policy" or "Sorry. It's against policy to do that".
I've done everything I can short of calling Verant's support hotline, like
I'm supposed to! Are you GM's and Guides there just to create lag? Or for
once will you do what it is that you're s there to do? Customer support!
****(I'm not holding my breath!!!!!!!!!!!)****